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1

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Raving fans : a revolutionary approach to customer service by Kenneth Blanchard and Sheldon Bowles.

by Blanchard
Published 1993

2

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The one minute manager builds high performing teams Ken Blanchard, Donald Carew, Eunice Parisi-Carew.

by Blanchard
Published 2009

3

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Who killed change? : solving the mystery of leading people through change Ken Blanchard with John Britt Pat Zigarmi Judd Hoekstra.

by Blanchard
Published 2008