Likeable social media : how to delight your customers, creat an irresistible brand and be generally amazing on facebook (and other social networks)

Main Author: Kerpen
Published: New York, N.Y: McGraw-Hill, 2011.
Subjects:
LEADER 00752cam a2200205 7i4500
001 0000021029
005 20140418090000.0
020 0 0 |a 9780071813723  
090 0 0 |a 658.872   |b KER 2011 
100 1 0 |a Kerpen  
245 1 0 |a Likeable social media :   |b how to delight your customers, creat an irresistible brand and be generally amazing on facebook (and other social networks)   |c by Dave Kerpen. 
260 0 0 |a New York, N.Y:   |b McGraw-Hill,   |c 2011. 
300 |a xii, 271 p.:   |b ill;   |c 23 cm. 
504 0 0 |a Includes index 
650 0 0 |a Customer relations  
650 0 0 |a Internet marketing  
650 0 0 |a Online social networks  
650 0 0 |a Social media --   |x Economic aspects  
650 0 0 |a Branding (Marketing)  
999 |a 0000016254  |b Book  |c Open Shelf  |e Pusat Maklumat Sukan