The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

Main Author: Carlaw
Other Authors: Deming, Vasudha Kathleen
Published: NY: McGraw - Hill, 1999.
Subjects:

Pusat Maklumat Sukan

Call Number: 658 312 CAR 1999
Accession Item Category Format Status Notes
0000011521 Open Shelf Book AVAILABLE