Success at the enquiry desk : successful enquiry answering - every time

Published: London: Facet Publishing, 2003.
LEADER 00474cam a2200145 7i4500
001 0000014158
005 20050408090000.0
020 0 0 |a 1856044777  
040 |a MSN 
090 0 0 |a 025.52   |b OWE 2003 
245 1 0 |a Success at the enquiry desk :   |b successful enquiry answering - every time   |c Tim Buckley Owen. 
260 0 0 |a London:   |b Facet Publishing,   |c 2003. 
300 |a xiii, 114 p.;   |c 22 cm.. 
504 0 0 |a Includes index p. (111-114) 
999 |a 0000011433  |b Book  |c Open Shelf  |e Pusat Maklumat Sukan