(2003). Success at the enquiry desk: Successful enquiry answering - every time. London: Facet Publishing.
Chicago Style CitationSuccess At the Enquiry Desk: Successful Enquiry Answering - Every Time. London: Facet Publishing, 2003.
MLA CitationSuccess At the Enquiry Desk: Successful Enquiry Answering - Every Time. London: Facet Publishing, 2003.
Warning: These citations may not always be 100% accurate.